Refund policy

GET STORE wants you to be fully satisfied with your purchase.

Returns

If your item arrives damaged, defective, or different from what you ordered, contact us within 3 days of delivery at yousefmahroum17@gmail.com or via the WhatsApp button on our site, with your order number and a photo of the item. We will arrange a replacement or refund.

Refunds

Since all orders are paid by Cash on Delivery (COD), approved refunds are issued as store credit or a replacement item, coordinated directly with you by email or WhatsApp.

Cancellations

You can cancel an order any time before it ships by contacting us at yousefmahroum17@gmail.com or via WhatsApp. Once an order has shipped, it can no longer be cancelled, but our standard return process still applies.

Contact

Questions about returns or refunds can be sent to yousefmahroum17@gmail.com or via the WhatsApp button on our site.